1. Shipping Carrier
We collaborate with FedEx and UPS.
1. Processing Time
Typically, the handling time for an order is between 1 to 2 business days from Monday to Friday (09:00 – 18:00 UK time) before it is shipped to you.
2. Expected Delivery Date
For most items: 5 to 8 business days are Expected for the Holidays and Weekends.
2. Shipping fee
For the most items: Free Shipping.
2. Tracking Orders
When your order is ready to be shipped, you will receive a shipment confirmation email. The email will contain shipment details and your tracking number. Most of our orders are shipped within 1 to 2 business days after the order has been placed.
For some shipping companies, it takes 2 to 4 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please Contact Us.
To track the order, click “Track” on the right of the tracking number located on the email. To track an order on Petsathomeputney.shop, visit the Account Information area. You will need to sign in to access your account information.