Privacy Policy

Welcome to petsathomeputney.shop! We value your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, and safeguard your information when you use our website. By using petsathomeputney.shop, you agree to the collection and use of information by this policy.

Information We Collect

Personal Data

When you make a purchase or attempt to purchase petsathomeputney.shop, we may collect certain information from you, including but not limited to:

Name
Billing address
Shipping address
Payment information (including credit card numbers, which are processed by SumUp)
Email address
Phone number

Device Information

We automatically collect certain information about your device when you visit the petsathomeputney.shop. This may include:

IP address
Browser type
Time zone
Cookies installed on your device
Information about how you interact with our website

Order Information

When you make a purchase or attempt to make a purchase, we collect information related to your order, such as:

Products purchased
Date and time of purchase
Purchase amount

How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders
To manage your account and provide customer support
To improve our website and services
To communicate with you regarding your orders, promotions, and updates
To screen for potential fraud and security risks

Sharing Your Information

We may share your personal information with third parties in the following situations:

With service providers who assist us in operating our website and conducting our business (e.g., SumUp for payment processing)
To comply with legal obligations, such as responding to lawful requests and legal processes
To protect our rights, property, and safety, or that of others

Data Security

We implement appropriate security measures to protect your data from unauthorized access, use, or disclosure. These measures include encryption, access controls, and secure storage practices.

Your Rights

Under the General Data Protection Regulation (GDPR) and UK data protection laws, you have the following rights:

The right to access – You have the right to request copies of your data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure – You have the right to request that we erase your data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information below.

Our website uses cookies to improve your browsing experience and to analyze website traffic. By using Petsathomeputney.shop, you consent to the use of cookies by our Cookie Policy.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on this page.

If you have any questions about this privacy policy, please contact us at:

Email: support@hollys.store.
Phone number: +44 7457 412602.
Address: 225 Upper Richmond Rd London SW15 6SJ United Kingdom.

Thank you for choosing petsathomeputney.shop!