This Policy applies only with respect to information collected through this Site. Your use of our website constitutes your agreement to follow and be bound by these Terms and Conditions. petsathomeputney.shop reserves the right to update or modify these Terms & Conditions, notification of changes will be announced via email or on this website itself. Your use of the Site following any such change constitutes your agreement to follow and be bound by the Terms & Conditions as changed. For this reason, we encourage you to review the Terms & Conditions whenever you use the Site.

When you use our Site, you agree to our rules.

1. Fraud Protection Program

As part of our order processing procedures, we screen all received orders for fraud or other types of unauthorized or illegal activity. We reserve the right to refuse to process an order due to suspected fraud or unauthorized or illegal activity or where the order violates our policies. If such is the case, we may reject your order without notification. We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity.

2. Ordering From Us

You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process, you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the products you have ordered.

Our acceptance of an order takes place when we change the order status to processing. We will send you a confirmation by email. When we ship the order the purchase contract will be made even if your payment has been processed immediately unless we have notified you that we do not accept your order or you have cancelled your order.

We may refuse to accept an order:

  • We cannot obtain authorization for your payment.
  • You do not meet any eligibility criteria set out in our terms and conditions.

3. Product Information

The products displayed on the Site can be ordered and delivered only within the UK. 

All products should be used strictly in accordance with their instructions, precautions and guidelines.

If a product offered by petsathomeputney.shop itself is not as described, your sole remedy is to return it in unused condition.

4. Pricing

Our prices do not include tax.

Our prices are reviewed periodically and may be modified without notice.

We generally do not charge your credit card until after your order has entered the shipping process or, for digital products, until we make the digital product available to you.

5. Shipping Costs

When purchasing multiple products in one order, shipping costs are worked out on a scaled basis.

  • For the most items: Free

6. License

You are permitted to print and download extracts from this Website for your own use on the following basis:

  • No documents or related graphics on this Website are modified in any way.
  • No graphics on this Website are used separately from accompanying text and any of our copyright and trade mark notices and this permission notice appear in all copies.

Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website (including without limitation photographs and graphical images) are owned by our licensors or us. For the purposes of these terms and conditions, any use of extracts from this Website other than in accordance with above for any purpose is prohibited. If you breach any of the terms in these terms and conditions, your permission to use this Website automatically terminates and you must immediately destroy any downloaded or printed extracts from this Website.

No part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission. Any rights not expressly granted in these terms are reserved.

7. User Comments, Feedback and other Submissions

We welcome your comments regarding the Site; however, all comments, feedback, postcards, suggestions, ideas, or other submissions disclosed, submitted or offered to petsathomeputney.shop on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, the “Comments”) shall be and remain petsathomeputney.shop property.

For any Comment that you submit, you grant petsathomeputney.shop a worldwide, perpetual, non-exclusive, irrevocable, royalty-free, sublicensable and transferable right and license to use, reproduce, communicate, distribute, share, copy, modify, delete in its entirety, edit, adapt, publish, translate, publicly display, publicly perform, use, create derivative works from and/or sell and/or distribute such Content and/or incorporate such Content into any form, medium or technology whether now or hereafter known throughout the world without compensation to you.

For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.

You agree that no Comments submitted by you to the Site will infringe any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no Comments submitted by you to the Site will be or contain libellous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Comments you make.

8. Sales Tax Policy

State & Local Sales Taxes

In accordance with applicable state and local laws, we are required to charge sales tax in localities where petsathomeputney.shop has operations. petsathomeputney.shop does not benefit from the collection of sales tax and we remit all taxes collected directly to the appropriate taxing jurisdiction.

As a general rule, it is the laws of the state of delivery that determine whether sales tax will be due on your transaction.

Taxes that appear in your online order confirmation are estimated. Because orders may be fulfilled from multiple locations across the UK. the actual taxes charged to you will be calculated based on the applicable state and local sales taxes when your order is shipped.

The terms contained herein are subject to change as the taxation of online transactions is continually evolving. petsathomeputney.shop strives to comply with state and local tax laws as they exist currently and continues to monitor and update its taxation policies as those laws change.